Privacy policy

Privacy Policy – Gravity Clothing
Last updated: January 2026

Gravity Clothing operates this website and online store to provide you with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services, make purchases, or communicate with us. By using our Services, you acknowledge that you understand and agree to the practices described here.

1. Information We Collect

To provide you with our Services, we may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, shipping and billing addresses. This information is necessary to process orders, provide customer support, and communicate important updates.

  • Financial Information: Payment details, including credit/debit card numbers, financial account information, payment confirmations, and transaction history. We use this information solely to process payments securely through our payment providers.

  • Account Information: If you create an account, we may collect your username, password, security questions, and preferences. This helps us provide a personalized shopping experience.

  • Transaction Information: Records of items you view, add to your cart, wishlist, purchase, return, or exchange. This helps us manage orders, process returns, and improve our product offerings.

  • Device & Usage Information: Information about your device, browser, IP address, and how you interact with our website, including through cookies and similar technologies. This allows us to improve the website’s functionality and security.

  • Communications: Any messages or inquiries you send to us, such as customer support requests, so that we can respond effectively.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders and Payments: Complete your purchases, arrange for shipping, handle returns or exchanges, and send order confirmations or updates.

  • Provide and Improve Our Services: Enhance your shopping experience, remember your preferences, and recommend products or promotions tailored to your interests.

  • Communicate with You: Respond to inquiries, provide customer support, and send updates related to your orders or account.

  • Marketing and Promotions: Send promotional messages if you have opted in. These communications are intended to keep you informed about new products, discounts, or special offers.

  • Security and Legal Compliance: Detect and prevent fraud, protect our Services from unauthorized activity, and comply with legal obligations.

3. Sharing Your Information

We respect your privacy and share your information only when necessary to provide our Services:

  • Service Providers: We may share data with Shopify and other service providers for payment processing, shipping, analytics, and technical support.

  • Marketing Partners: With your consent, we may share limited information with business partners to provide personalized advertising or marketing.

  • Legal Requirements: We may disclose information if required to comply with applicable laws, respond to legal requests, or protect our rights.

We do not sell your personal information to third parties.

4. Security and Retention

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use industry-standard security practices, no method of transmission or storage is completely secure.

We retain your information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

Contact

For any questions or concerns regarding your personal information, this Privacy Policy, or to exercise your rights, you can contact us at:
Email: ivanivanov30.12.2010@gmail.com